Affecting System - Memory leak on LA2 Peering/Transit Router | Priority - High
Location of Event: CoreSite LA2
Type of Event: Software Upgrade Maintenance
Risk: Risk to Primary connectivity.
Description: Vivid-Hosting's Network engineering team will be upgrading the software IOS image on our primary router.We've noticed a memory leak on our primary LA2 peering/transit router a few weeks ago and have engaged Cisco's support group to remedy the issue. We've identified a fix and have implemented it, however, a reload(a reboot) of the supervisors are required. We're expecting a fast switchover to our secondary router.
During this time, redundancy will be in N state.
The fix has already been implemented on our secondary router and has remedied the issue.Â
We expect our network to return to the normal N+1 state with nominal latency and throughput by the end of the maintenance window.
If this time slot does NOT work for you, please contact us ASAP.
Update: All systems are nominal. No downtime was observed during the transition. All systems are now back to N+1 redundancy.
Date - 01/07/2016 21:00 - 01/07/2016 21:10
Last Updated - 01/07/2016 21:05
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